FAQ
Who created SuissePad?
SuissePad was created by Suisse Blockchain, a company registered in Chur, Switzerland.
I don't see NULS as a way to buy $SUISSE tokens. Why is that?
If you don't see NULS as a way to purchase $SUISSE, you'll have to disconnect your wallet if you're connected with your EVM address. Then, when connecting your wallet pick NULS. You'll be able to purchase $SUISSE with NULS then.
What wallets does the $SUISSE pre-sale support?
We support both the Nabox wallet and the Metamask wallet.
Other non-custodial wallets, such as Phantom, Trust, and Math, may work with our platform; however, we have not tested these wallets.
What tokens can I buy $SUISSE with?
There are currently 5 tokens you can buy $SUISSE with:
ETH
USDT (ETH)
BNB
USDT (BSC)
NULS (only with the Nabox wallet)
When is the TGE of $SUISSE?
The $SUISSE token is not available yet. The TGE is expected in Q1/Q2 2025. For updates on the exact date and details, follow our official channels on our Website, Twitter, and Telegram. Be cautious of scammers and use our official platforms for the latest information.
What is SuissePad?
SuissePad is the first Swiss regulatory-compliant launchpad - a platform that helps blockchain projects launch their tokens in a controlled environment while exposing them to a community of potential backers.
What types of opportunities does SuissePad offer?
SuissePad offers early backing opportunities for users after a project completes the vetting process.
How can I become a SuissePad user?
There are a couple of steps you need to take to become a SuissePad user.
Acquire SUISSE token
Go through the KYC process
Participate in activities on the platform
What are the risks involved with cryptocurrency investments on SuissePad?
The golden rule in blockchain is DYOR, which stands for Do Your Own Research. We cannot make any guarantees that you will make a return on your investments in the projects on the launchpad.
How can I track my contributions through SuissePad?
You’ll be able to track your contribution to SuissePad through the dashboard on the platform.
The transaction history is refreshed every 30 seconds, and if it doesn't update after that time, we recommend refreshing the website manually.
I purchased $SUISSE, but I didn't receive any additional RF points even though I used Nabox. Why is that?
Your wallet might have disconnected during the purchasing process, and our system could not detect the wallet app. Please send us a screenshot of your Nabox wallet transactions and the transaction hash to contact@suisseblockchain.io, so we can award you the missing points.
How many times can I use my whitelist bonus?
Your whitelist Rocket Fuel bonus can only be used once.
However, it is not locked into any stage of the pre-sale, so even if you miss any of our first stages, you will get the bonus when you make a first purchase at any point in our pre-sale.
Are there any fees associated with participating in IDOs on SuissePad?
To participate in an IDO, you’ll need a certain amount of staked SUISSE tokens.
Can I withdraw my tokens at any time on SuissePad?
You can withdraw your tokens from the platform at any time (after the TGE), however, if they are in staking vaults, that will require paying early unstaking fees.
How often will I receive updates about my investments on SuissePad?
Details about IDOs will be disclosed on our social media and e-mail newsletter.
Who can I contact for more detailed inquiries about SuissePad?
You can reach out to us via contact@suisseblockchain.io
Does SuissePad require KYC information before I become a user?
Yes, we require you to complete the KYC process when purchasing the SUISSE Token at pre-sale. Once the platform is live, the KYC will also be required for IDO participation on SuissePad. We work with the leading crypto KYC provider, SumSub.
Are there any regions that are prohibited from purchasing $SUISSE during pre-sale?
Yes, there are a couple of regions that cannot participate in the $SUISSE pre-sale, because of regulatory issues in those areas.
The whole list is available in our Terms and Conditions.
What differentiates SuissePad from other launchpad platforms?
Our three main strengths are:
Swiss regulatory-compliant
Cross-chain module supporting projects on 40+ blockchains
Focus on emerging niches like SociaFi, DePin, RWA, AI etc.
What should I do if I can't find the answer to my question about SuissePad?
Contact us via e-mail here: contact@suisseblockchain.io
When will the SuissePad pre-sale end?
The SuissePad pre-sale will end as soon as the tokens are sold out.
Where are my SUISSE tokens I just bought?
During pre-sale, you'll see them in your dashboard.
You will be able to claim the tokens on the TGE day.
Can I buy SuissePad tokens by sending crypto from my centralized exchange (CEX) account?
You need to use a non-custodial wallet to participate in the pre-sale.
We recommend using the Nabox wallet for a 2x Rocket Fuel multiplier.
How do I ensure I'm buying SuissePad tokens safely?
Complete our safety checklist:
1. Research and Due Diligence: Thoroughly read the whitepaper, verify the team’s credibility, and check community feedback.
2. Verify Legitimacy and Security: Use only official channels, ensure the project has undergone security audits, and confirm KYC/AML compliance.
3. Understand Tokenomics and Investment Terms: Review token distribution and fund usage.
4. Payment and Wallet Safety: Use secure payment methods, ensure you have a compatible wallet, and double-check transaction details before confirming.
5. Stay Informed and Updated: Follow official updates, engage in community channels, and regularly monitor the project’s progress post-purchase.
What is Rocket Fuel?
It's our loyalty point system.
How does SuissePad vet and ensure quality projects?
Visit our Onboarding section for more information.
What is the $SUISSE utility on SuissePad?
There are 3 main uses of the SUISSE token:
Access to IDOs on the platform
Staking of the token
Vote in the Community project category
How to report a possible problem?
Send an email including:
A description of your problem (platform [desktop or mobile], browser type [if relevant], wallet type [Nabox or MetaMask])
A screenshot
to contact@suisseblockchain.io.
You can expect to hear from us with a solution or suggested solutions at the earliest possible moment. The time frames are as follows:
During a stage - we will get back to you in 12 hours or less.
During an in-between stage - we will get back to you in 24 hours or less.
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